Location

70 Melville Road, Illovo, Johannesburg

Phone

076 486 0101

Mail

info@lostfound.co.za

faqs

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Lost Found Question

What is Lost Found?

Lost Found is a smart RFID tracking solution that helps businesses and schools efficiently track and recover lost or misplaced items. Our system automates asset management and lost property recovery, reducing losses and improving operational efficiency.

How does the Lost Found system work?

We use RFID (Radio Frequency Identification) and NFC tags that are embedded in items such as uniforms, office equipment, or inventory. When an item is lost or misplaced, our system automatically scans for its presence and sends a notification to the relevant user, enabling quick recovery.

What industries benefit from Lost Found?

Our solutions are designed for:

  • Schools (to track and recover lost uniforms)
  • Businesses (to manage and secure office equipment, stock, tools, and rental assets)
  • Retail & Warehousing (to improve inventory control)
  • Construction & Manufacturing (to track tools and machinery)
  • Event Management & Rentals (to manage high-value equipment)
How does the uniform tracking system work?
  • Tagging: RFID smart tags are embedded in school uniforms.
  • Registration: Parents link the tags to their phone via SMS or the Lost Found app.
  • Scanning: A scanner in the school’s lost property area detects missing uniforms daily.
  • Notification: Parents receive an SMS alert when their child’s uniform is found.
Can the system track multiple items per student?

Yes, each uniform item is tagged separately, and all items linked to a student will be scanned and identified.

What if a parent’s contact details change?

Parents can update their contact information through the Lost Found app or via a simple SMS update.

How long do the RFID tags last?

Our RFID tags are designed to withstand regular washing and last for the lifetime of a uniform (up to 2 years). 

Is there a cost for parents to use the service?

This depends on the school's implementation model. Some schools cover the cost as part of their lost property management, while others may require parents to purchase smart tags.

Is training provided for using the system?

Yes, we provide training for school administrators, parents, and business staff to ensure seamless adoption.

What kind of support does Lost Found offer?

We provide ongoing technical support, including troubleshooting, software updates, and additional training if needed.

Business Question

Is RFID tracking secure?

Yes, our RFID system does not store personal data on the tags themselves. The tracking is linked to a secure cloud-based platform accessible only by authorized users.

Will the RFID tags interfere with other wireless technologies?

No, RFID operates on a specific frequency range and does not interfere with Wi-Fi, Bluetooth, or other wireless networks.

Can RFID tags be removed or tampered with?

RFID tags are securely embedded in uniforms and affixed to business assets in a way that makes unauthorized removal difficult, however, not impossible.